SHIPPING & RETURNS
We hope you love your NoireBlanc activewear! However, if you're not completely satisfied with your purchase, we will gladly accept returns within 30 days of your order being fulfilled.
To initiate your return, simply visit our return portal
https://noireblanc.loopreturns.com
Have any questions? Please email us at Info@noireblanc.ca
-
NoireBlanc Return Policy
Eligibility for Returns:
- Items must be unused and in the same condition as when you received them.
- Products must not be worn, washed, or altered in any way, and should still have the original tags attached.
- For hygiene and safety reasons, items must be free from contamination (such as makeup, pet hair, or scent).
Final Sale Items:
- Items purchased with 20% off or more are final sale and cannot be returned, exchanged, or refunded. No exceptions.
Return Shipping:
- For regular-priced items, we provide a free return label if you choose an exchange or store credit.
- If you prefer a refund, the cost of the return shipping label will be deducted from your refund amount.
- Sale items are not eligible for a return label. Return shipping costs are the responsibility of the customer.
International Returns:
- Unfortunately, international orders are not eligible for a return label. Customers are responsible for all return shipping costs.
Refunds & Exchanges:
- We do not provide refunds for replacement items or orders.
- Once your return is received, please allow 1-4 business days for processing.
Return Rejections:
- NoireBlanc reserves the right to refuse a refund or exchange if the return does not comply with our policy.
- Non-compliant items will be returned to the customer at their own expense.
-
NoiréBlanc is not responsible for the loss or theft of packages once they have been delivered. We offer Navidium Shipping Insurance to help ensure your order is protected, in the instance that it becomes lost-in-transit, stolen, or damaged during shipping.
Need to file a claim? Click Here
-
North American
any orders from Canada will not be subjected to duties, and any orders in the US under $800 will not be subjected to duties.
International
All orders may be subject to import duties. This figure does vary depending on the value of the parcel, so please visit your local website to calculate duties since these fees are not applied by NoiréBlanc.
-